New hire training and recurrent training are all paid training. New Hire Training is only paid during the hours of actual training. Lunch and early outs are not paid for.

Due to the complexity of OJT and the availability of trainers, this is not possible.

Uniform (if not provided one by OJT) 

• Jeans or Dickies Pants – Black or Blue (dark colors, no tears, properly fitted) 
• Pants is highly suggested, but you may wear shorts 
• Solid Color Shirt with no designs (small logo is fine) 
• Proper footwear (safety shoes only) 
• Provided Safety Vest or High Visibility Jacket
• If provided any uniform pieces, they must be worn (i.e. pants/shorts, shirt, hat/beanie)
• NO UNAPPROVED HEAD WEAR or FOOT WEAR ALLOWED- you will be sent home

Meeting Location: Terminal 3, 5757 Wayne Newton Blvd, Las Vegas, NV 89119

1. Park in the East side of the employee “covered” parking garage (Follow Long Term Parking Signs, Stay on Far Right Lane)  
2. Take elevator to Level 1 and cross over overpass 
3. Inside the Terminal, Take elevator to Level 2 (Passenger Check in Level) 
4. Turn left as you exit the elevator (towards Lost & Found) 
5. DO NOT go to LOST & FOUND 
6. Find Entrance Door 46 (second to last doors before end of building) 
7. Have a seat in the lobby and waitfor the OJT Trainer to arrive 
8. If being dropped off, follow “departures” signs and then follow steps 6 & 7 above 

 Notes

• OJT is MANDATORY TRAINING; any personal events must be rescheduled to accommodate this training.
• Ramp and Cabin Service Agents must have all required Online Training completed prior to attending OJT. If this is not the case, Agent will be removed and rescheduled for a later date after completion of Online Training.
• Meal break (30min) may be provided; you may bring your lunch and/or buy lunch at the food venues at the airport (remember: meal breaks are not mandatory unless you work 8 hours) 
• Bring a lock if you want to use a locker. A keyed lock is recommended. 
• NO backpacks or any other type of bags that do not meet the “Clear Tote” TSA Policy
• BRING YOUR BADGE 

Parking Location changed as of Dec 18, 2019

• We are now to park at T3 Level 2 (Long Term Parking)
• Enter via "Employee Parking" which is the far right lane and gate

To Exit:

• Follow the exit signs in the parking lot
• When at the exit gates, utilize the far 2 "Employee Exits"

To be updated:

Visit this link to Google Maps that show several different routes you may take. (OLD)

 Google Maps

Due to the complexity of airline training and regulatory requirements, this notice is to inform you of the new policies and procedures in regards to the Swissport Training Program. There are many regulatory compliance agreements that must be met by all agents such as OSHA, CBP, EPA, TSA, FAA, Airlines, etc. Therefore the following policies and procedure are effective immediately.

This policy is to inform you of the following:

1. Failure to follow these policies and procedures will result in disciplinary action, up to and including termination of employment.
2. Recurrent training is not optional, it is mandatory.
3. Attendance is required during scheduled training.
4. If you are to miss the scheduled training because of an illness or LOA, all relevant documents must be provided to the Training Department (i.e. doctors note, signed LOA documents, etc.).
5. If training lapses or expires, you will be suspended until completion during training availability.
6. Refusal to complete any required training will result in disciplinary action, up to and including termination of employment.

Depending on the course that needs to be completed, Recurrent Training will happen every 1, 2, and 3 years.

As an example (does not include all courses needed):

• Aviation Security: 1 Year
• Dangerous Goods: 2 Years
• Human Factors: 3 Years